Kebijakan privasi

Ensuring our customers privacy is respected and information is protected is our priority. This privacy policy describes how we collect and use your information across all the ways you might interact with us such as when you visit our website, use our app, open an account and more.

What information do we collect?

We collect and use information about you when you interact with us such as when you visit our website, use our app, apply to open and have an account with us or use a service that integrates with our systems. We also collect and use information about you that is provided by third parties, such as an identity verification provider or credit reference agency.

How do we use your information?

We use your information in order to provide you with financial products and services, to make sure that we do not breach any contracts, to keep you and your account secure, to give you information about our products and services, and to comply with the law.

We process your information for the purposes set out above on the following grounds:

1. Your consent to do so where you choose to share your information with us and subsequently any third parties as required to provide the product or service to you.

2. Where it is necessary for the adequate performance of contracts with you and to take steps requested by you prior to you entering into contracts with us.

3. Complying with legal duties, obligations and regulations that apply to us and keeping our records up to date.

Special category personal data:

If there is special category personal data for any of the purposes set out above we will process that data on the following grounds:

1. Where we have your explicit consent.

2. It is necessary for the protection of your vital interests or of another person, or, reasons of substantial public interest, or, the establishment, exercise or defence of legal claims.

Who do we share your information with?

We may share your information with our affiliates or business partners, credit reference and fraud prevention agencies, law enforcement bodies and regulators or if the information is aggregated (and so cannot identify you specifically).

How we use credit reference and fraud prevention agencies

We use credit reference and fraud prevention agencies for a number of purposes including when you apply for an account with us and subsequently when you request to use some of our products and services.

Where do we process and store your information?

Depending on your location, we may process your information through servers in the UK, the EEA or Asia and normally store it for six to seven years. We try and keep your information going outside the UK, the EEA and Asia to a minimum and we put safeguards in place as far as possible.

Your rights

You have certain rights under the law and under this policy to request access to your information, to manage it, to withdraw consent, and to request us to delete or transfer information about you or restrict the way it is used. You also have a right to complain.

Other important information

This policy may be updated from time to time. Any updates we make to this policy will become effective immediately on posting on our website. We will provide you with notice of significant updates via email or any other method we think is suitable.

For the purposes of the data protection laws, the data controller is Mondooli Ltd. Our company registration number is 14521473. Our ICO registration number is ZB491062.

To ensure clarity of some of the meanings we've used above: